FAQs

1. Is NEEDS backed by or affiliated to any political party/government association/religious institution?

A. No, NEEDs has no relation to any political party/government association/religious institution. We only work with municipal corporations to cater to the NEEDs of government schools but our surveying, delivery of goods, and monitoring thereafter is done completely by our own resources and without the influence of any external organization.

2. What is the purpose of the advisory board?

1. How can you make the payments? Bank Transfer in favour off:

A. Online payments using cards on website (address/link)

2. Is it safe to give my credit card details online?

A. The NEEDS website partners with ? payment gateway because these online payment gateways adhere to high security measures and are committed to ensuring that details shared by user especially sensitive information like credit card details etc remain protected. For further information please visit ?

3. 3. How safe is my personal information with NEEDS?

A. NEEDS takes all measures possible to ensure that donor privacy is always protected. Your personal information will remain only with NEEDS and will not be divulged to any other institution including any advertising agencies

4. How can I update my personal details if they change?

A. In case of changes in personal details we encourage you to log in and make changes to your profile (link)

5. If there is a problem with the net banking or credit card donation process, whom do I contact?

6. What is the purpose of a login id & password?

A. The Login details enable the donor to view their donation history and also receive progress/impact reports from NEEDS

1. How is the donation amount used?

A. The donation amounts for each item reflects the cost of each item and the cost associated with delivery of the item. In this regard the donation amount is used to first and foremost purchase the item and then also to cover the expenses of the field people who deliver the item and subsequently monitor its usage

2. What will you receive after donating?

A. A receipt with the 80G number After your donation is delivered you will be sent a picture/letter confirming delivery with details of the schools where your items have been delivered.

1. On what basis are the schools selected?

2. How do we monitor use of donations?

A. We have our own dedicated field people in each of our areas and they are required to visit each school once a week to ensure that the donations are being well used and only for the benefit of the students. Based on these visits, they send weekly reports directly to the founders. Major details of the visits are also captured into our half yearly reports and sent out to all donors.